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Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Literacy & Basic Education - (1)



Adult Literacy Services in Ireland 

All over Ireland, lots of people are returning to learning and improving their reading, writing and maths. They are people who want to catch up on what they missed at school, parents who want to help children with their homework and those who would simply like to write a letter home. Whatever the reason for going back to learning, the benefits are always the same. Not only do people improve their old skills, but they also gain the confidence to learn new ones.

A new OECD survey shows that 1 in 6 Irish adults has difficulty understanding basic written text. 1 in 4 people find it difficult to do simple maths calculations. See: Adult Skills Survey.

If you are interested, or know someone else who could benefit from a course contact your local Adult Education Officer (AEO) in your nearest ETB (Education and Training Board) for advice. 

NALA

In the past literacy was considered to be the ability to read and write. Today the meaning of literacy has changed to reflect changes in society and the skills needed by individuals to participate fully in society. It involves listening, speaking, reading, writing, numeracy and using everyday technology to communicate and handle information.

The National Adult Literacy Agency (NALA) provides many literacy supports, including distance learning and learning over the phoneFreephone the National Adult Literacy Agency (NALA), 1800 20 20 65 for support and information.

Distance Learning Opportunities

The aim of NALA’s Distance Learning Service is to provide high quality free distance learning opportunities targeted at improving literacy without regards to social, economic and cultural backgrounds and taking account of all levels of technical ability.

www.writeon.ie is NALA’s interactive web site to help people improve their reading, writing and numbers skills online. The content is pitched at QQI Level 2 and Level 3. Users can study at the own pace and in their own time to improve their skills or get a national qualification. Users of the site can have their skills assessed across a number of areas and then be prescribed an individual learning plan to improve these areas. At the end of the learning phase, users are presented with an opportunity to have their skills assessed and request a national qualification. This is the first time that accreditation at this level has been offered in Ireland using the Internet.

Freephone Literacy Support

NALA operates a year round freephone support line and receives approximately 10,000 calls per annum from adults enquiring about how they can improve their literacy skills. The freephone support line is operational throughout the year and is staffed by experienced operators who can identify learner’s needs and advise them on literacy services available to them. Much of the work carried out on the phone involves listening to caller’s previous and often negative experience of education and reassuring them that adult education is a very positive experience. 

Following this callers are usually referred to their local ETB literacy service for one-to-one or group tuition; linked with a literacy tutor who will tutor them over the phone; and/ or posted relevant material.

Freephone 1800 20 20 65 or Freetext 50050.

You can find out more information about these literacy supports at www.nala.ie or www.literacy.ie.

Where do you find out more Adult Basic Education courses? 

If you are interested, or know someone else who could benefit from a course contact your local Adult Education Officer (AEO) in your nearest ETB for advice. 

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