The IFS Apprenticeship programme is designed for candidates who are eager to launch their career within the financial services industry.
This programme seeks to provide the appropriate education and training to allow successful graduates be registered with SOLAS as an IFS Associate Professional. What this means is that through a combination of off-the-job and on-the-job learning, apprentices will develop skills that are key to working in International Financial Services. These skills include areas of regulation and compliance, products and services, client communications and relationships, systems and processes, etc., within the context of International Financial Services.
It is a programme of structured education and training which formally combines and alternates learning in the workplace with learning in an education or training centre. It is a dual system, a blended combination of on-the-job employer-based training and off-the-job training.
The IFS Associate level apprentice will study for a Level 6 Higher Certificate in International Financial services whilst earning a salary of €23K and undertake a two year apprenticeship contract in an IFS organisation in a relevant role.
Applications for 2019 are now closed
The application process will close at midnight on Friday 8th March 2019.
Video: International Financial Services Apprenticeships at NCI
Before applying to this apprenticeship, please check that you meet all entry requirements.
The IFS Associate Professional apprenticeship is open to school leavers who have attained their Leaving Certificate results / VEC or PLC students (entry level role).
Minimum Academic Requirements
- Grade H6/O6 in five Leaving Certificate subjects (Grade D3 or above in Higher or Ordinary under the old marking system)
- A minimum of grade H6/O6 must be obtained in English (Grade D3 or above in Higher or Ordinary under the old marking system)
- A minimum of grade H6/O6 or F3 must be obtained in Mathematics (Grade D3 or above in Higher or Ordinary, or grade B2 in Foundation level under the old marking system
- Holders of QQI Level 5 or HETAC Level 6 Special Awards can apply for entry onto the programme. Entry will be assessed on the basis of result transcripts and a full programme outline.
- Non-Standard applications will be also considered on an individual basis.
The IFS Associate Professional apprenticeship is two-years in duration. Entrants get a two-year fixed term contract in an IFS organisation in a relevant role. The apprentices spend 80% of their time working in IFS companies and the remainder gaining specific IFS qualifications.
This programme is structured over two academic calendar years. Off-the-job modules run over two 14 week semesters per academic year, while on-the-job modules are structured to run over the length each academic year.
Assessment of off-the-job modules comprises a combination of continuous assessment and exams. On-the-job assessment is via an ongoing electronic portfolio of work-based evidence that is submitted in year 1 and in year 2.
- Financial Institutions & Markets;
- Customer Service.
- Management & Behaviour in Organisations;
- ICT for International Financial Services.
- Continuing Professional Development 1;
- Regulation & Compliance;
- Product & Service Proficiency;
- Client Communication & Relationships.
- Financial Accounting & Reporting;
- Introduction to Statistics for Finance.
- Fund Administration;
- Economics for Financial Practitioners.
- Continuing Professional Development 2;
- Systems & Processes in International Financial Services;
- Apprentice Reflection;
- Work Based Project.
Apprentices graduate with a Higher Certificate in International Financial Services at Level 6 on the National Framework of Qualifications (NFQ).
Training is run by the following college:
Skills & Qualities
The IFS Associate Professional apprenticeship is open to school leavers and further education students. A positive service disposition is required for this role.
- Honesty and Integrity: Truthful, sincere in their actions and doing the right thing
- Adaptability: Willingness to accept changing priorities and work patterns when new jobs need to be done, or requirements change Enthusiasm: Shows drive and energy in their work, when things are going well and when challenges arise
- Dependability: Meets personal commitments and expectations, e.g. completing work in a timely fashion, timekeeping & attendance
- Personal commitment: Proactive in their own development; commitment to the job and the industry.
Tasks and Responsibilities
- Understand and address client enquiries in a timely fashion
- Handle telephone enquiries in a professional and courteous manner
- Respond to the needs of Relationship Managers and Customer Service Officers in serving clients
- Thoroughly document queries, investigations and actions
- Escalate issues to administrators and managers as appropriate
- Liaise with other areas of Operation within the company
- Responsible for all aspects of operations and controls to include: Processing subscriptions, redemptions; Performing anti-money laundering checks
- Investigate and reconcile all incoming payments received from paying agents and Tax Authorities within agreed timelines
- Providing general office administrative support including filing/scanning/photocopying, post/franking, processing payments, answering the telephone, note/message taking
- Maintain customer/policy records through the client management system and associated IT solutions
- Support the team in delivering a full client service proposition in a professional, timely and efficient manner including new business, mid-term adjustments and renewals. Transact with internal and external stakeholders accordingly.
- Communicate all information necessary to ensure clients are fully aware that their needs have been met and contract certainty achieved
- Ensuring that all compliance procedures are adhered to on a day-to-day basis
- Ensure client files are complete in accordance with procedures.
On successful completion, the International Financial Services Associate will have:
- International financial services market - Core knowledge includes: Broad understanding of the structure of the International Financial Services market, including product providers, client outcomes, support services and platforms
- Regulatory & compliance - Core knowledge includes: Understands the Financial Services regulatory framework, the ethics and key principles of the client transaction process
- Products - Core knowledge includes: Understands the purpose & technical content of the financial services products & services provided
- Systems & processes - Core knowledge includes: Understands all systems & processes required to deliver the role outcomes & has awareness of how these fit within the wider company and global industry
- Numeracy, analytical and awareness of impact: Attention to detail and the ability to understand the impact of the role on the global picture
- Quality service delivery: Consistently develops and delivers excellent service to clients, colleagues and advisers, supporting the products/services provided
- Customer communication & relationships: Develops effective relationships with clients & key contacts, handling & resolving issues through effective verbal/written/IT skills
- Teamwork and collaboration: Understands role within team and impact on others. Consistently endeavours to support colleagues and collaborate to achieve results
- Planning & prioritising: Successfully analyses and plans in order to deliver good outcomes for the business
- Using systems & processes: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements.
Progression is available to qualification at Level 7 and Level 8.
Career progression opportunities are excellent for apprentices - over the course of their careers, evidence shows that those with an Apprenticeship could earn, on average, €100,000* more than those without.
(*Figure based on a Cost-Benefit Analysis of Apprenticeships and Other Vocational Qualifications, University of Sheffield, 2007.)
An apprenticeship will help boost your CV and create a new and exciting career path.
Getting an Apprenticeship
Applications for 2019 are now closed.
How to apply
Fully complete the application on www.ifsapprenticeships.ie
All applications are reviewed by the education provider to ensure candidates have the relevant academic qualifications.
Candidates with relevant academic qualifications are invited to a pre-screening interview
Employer selection events - selected candidates will commence in-company recruitment process
Successful candidates will receive a two year fixed term contract, commence academic apprenticeship programme. APPRENTICES WILL PAY AN ANNUAL REGISTRATION FEE ON COMMENCEMENT OF THE ACADEMIC PROVIDER
When successful candidates are recruited by financial services organisations, the relevant recruitment process will commence in the organisation.
Finding an employer or registering your interest with an official Coordinating Provider is one of the first things you need to do to start an apprenticeship.
Opportunities for this apprenticeship may be available from the following organisations:
Pay & Fees
IFS apprentices are paid in excess of the national minimum wage and receive training and education valued in excess of €10k. Salaries range from €23k to €32k depending on the level of IFS Apprenticeship undertaken. Successful candidates will pay an annual registration fee to the academic provider. Registration fee for IFS Associate level is €600 per year. Registration fee for IFS Specialist level is €1000 per year.