Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Frank Morrison from Health Service Executive to give some advice for people considering this job:

Frank Morrison

Recruitment Manager

Health Service Executive

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Frank Morrison
Be prepared for hard work.
Be a team player.
Have a good sense of humour.
Learn from your mistakes.
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Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Career Profile: Bartender at The Gleneagle Hotel

Jack Brosnan grew up around The Gleneagle. Now he tends the bar at this famous Kerry hotel.

Why did you choose a career in the hospitality industry?

I was always interested in hospitality as I grew up around this hotel. My dad and his band provided the residents’ entertainment for years in The Gleneagle and my aunt is florist for the hotel so I spent a lot of my childhood here. I always wondered what it would be like to work here so once I was old enough I applied for a job in the INEC as an usher. Nearly four years later I am now a bartender and I have never looked back.

What’s an average day like in the bar?

Working in the bar can vary a lot in The Gleneagle. For most days it’s just the usual bar food service, serving the guests their food and drinks and making sure they are having the best experience that I can provide, but on other days when it’s a bit quieter we have extra duties such as preparing glasses for a banquet or extra cleaning. Most days in The Gleneagle are busy though. On one day there could be a conference with hundreds of delegates looking for a cup of coffee, then the next day there could be a sold out concert in the INEC with nearly 3,000 people screaming at you for a drink!

What’s the best thing about working in hotels?

The thing I love most about working in a hotel is the unexpected. You never know what’s going to happen, but that’s what makes it so much fun! With most jobs you’re doing the same thing every day, which can become a bit repetitive. But when you work in a hotel, you see different faces, new guests and new challenges that I look forward to every day of the week.

And the worst?

Well even though I do love my job, there can be downsides. In particular the hours... During the summer when the majority of our busy events are on there are times when we do have to put in long hours.

The Gleneagle is a very famous hotel – what’s it like working there?

Working in The Gleneagle is amazing. Between the INEC, the Acoustic Club and the Ballroom there is entertainment in the hotel 365 days a year. We have endless amounts of loyal guests that return to us year in, year out and thanks to the INEC we also host a lot of conferences and events that not many other hotels can cater to. And I think that’s what makes The Gleneagle so famous because there’s no other place like it.

What are your plans for the future?

My plan is quite simple right now – to keep working at The Gleneagle and to enjoy every minute of it.

What advice would you give someone considering a career in tourism?

The best advice I could give to someone considering a career in tourism is to just do it! Believe me you won’t regret it, and if you are ever thinking of coming to Killarney be sure to stay in The Gleneagle. I’ll be here waiting with a smile.

Article by: 'Get a Life in Tourism' Publication 2015