In Summary - Facilitator
Plans, organises and conducts processes such as workshops, meetings, planning sessions, training sessions and seminars.
Facilitators typically work in the following Career Sectors:
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The Work - Facilitator
A facilitator is responsible for planning, organising and conducting processes that bring people together for the purpose of achieving a common goal, such as workshops, meetings, planning sessions, training sessions, seminars, retreats and individual coaching sessions.
These can be for youths or adults, or take place in a range of environments from business to community settings.
Facilitators may also develop, design and implement training programmes and resource materials for these activities.
The facilitator acts as a guide. Their role is to help people to progress through a process together. It is not to give opinions, or to act as the knowledge source.
The facilitator's role is to help draw opinions and knowledge out of others and to help people to participate in the process of learning or planning.
The facilitator must remain neutral and should never take sides, where there are opposing viewpoints.
Facilitators are focused on the process, rather than the outcomes of that process.
Tasks and Activities
Duties may vary depending on the type of session being facilitating, as well as the type of employer or client:
- Identifying key aims and outcomes of programme / meeting /event
- Agreeing with client / management appropriate approach
- Establishing ground rules
- Ensuring that group members feel comfortable participating
- Developing a structure that allows for all ideas to be heard
- Keeping the group on topic and moving forward
- Resolving group conflict that may occur
- Use of appropriate evaluation methods to prepare summary reports and evaluate outcomes of the process
- Ensuring that participants feel ownership of ideas and decisions
- Supporting participants in the process
Facilitators may be employed on a part-time, full-time or contractual basis as in-house employees or outside contractors.
Organisations employing facilitation skills include:
- Community and not-for profit organisations
- Public sector and government departments
- Private sector business
- School boards
- Local authorities
- Colleges and universities
- Cultural groups and associations
Interests - Facilitator
This occupation is typically suited for people with the following Career Interests:
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.