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(thousands per year)*
20 - 30
Last Updated: March, 2017
|* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.|
Warehouse clerks carry out clerical work in warehouses. This involves keeping accurate records, for example, of stock and orders.
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Warehouse clerks handle the clerical work in warehouses. They could be based in an office or spend much of their time in a warehouse. Their tasks vary depending on the sort of company they work for.
Warehouse clerks are responsible for dealing with any paperwork relating to the warehouse stock. They deal with goods notes when stock is delivered, keeping a record of the stock held at the warehouse (and where it is stored), and preparing invoices.
They are sometimes involved in stock control, keeping track of the number and type of different items in the warehouse. They may be responsible for requisitioning goods and choosing an area in the warehouse to store them, although a warehouse assistant may do this work. They monitor stock levels of good and order replacements when needed. Often there will be a computer programme in place for this job and they will use this system in controlling stock levels. Computers can also be used to store customers' addresses.
Warehouse clerks deal with customers and with suppliers to chase orders, organise delivery times or sort out problems. They also liaise with members of staff from other departments, transferring relevant information, for example, passing invoices to the accounts department.
The warehouse clerk may also be responsible for other duties such as filing, making and receiving telephone calls, and ordering stationery and warehouse equipment.
Not all companies that have warehouses employ clerks specifically for this work. In some organisations, general clerical workers do some of the tasks of a warehouse clerk. In a small company, warehouse assistants, who do the practical tasks within a warehouse such as loading and unloading of goods from lorries, may also deal with some of the paperwork.
As a warehouse clerk, you should be well organised and able to use your initiative. Common sense is important, and you must be able to follow health and safety procedures.
There is a lot of figure work, so you should have good number skills. Neat written work is essential. Computer skills are essential. You must be able to pay strict attention to detail.
You will need good communication skills to deal with a variety of people, both from within the organisation and outside. You should also have a good telephone manner. You need to have good customer service skills and be polite and able to deal with difficult or unhappy customers.
|Organisation:||Irish Institute of Purchasing and Materials Management|
|Address:||17, Lower Mount St., Dublin 2|
|Tel:||(01) 644 9660|
|Organisation:||Chartered Institute of Logistics and Transport in Ireland|
|Address:||1 Fitzwilliam Place, Dublin 2|
|Tel:||Freephone 1890 2525 99|
|This occupation is popular with people who have the following Career Interests... |
...and for people who like working in the following Career Sectors:
|Transport & Logistics|
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