Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, you may need to complete three - four years of college and work for several years in the career area to be considered qualified.
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, chemists, environmental engineers, criminal investigators, and financial analysts.
|Client Relations Manager|
(thousands per year)*
26 - 80
Commissions, profit sharing and bonuses apply
Last Updated: March, 2016
|* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.|
Any shortages for this occupation refer to the IT sector and, therefore, only relate to a subsection of employment.
Sales Accounts Managers
Also included in this category:
|Part time workers:||4%|
|Male / Female:||64 / 36%|
|With Third Level:||70%|
Works as part of a sales team typically acting as the main point of contact for the organisation’s clients.
This high-level sales roles is found in many organisations, including the Financial services sector.
A Client Relations Manager typically deals with an organisation’s largest and most important clients, sometimes called 'key accounts'.
The Client Relations Manager plans and manages key accounts to maximise revenue and profit opportunities for the company, while at the same time aiming to achieve the highest levels of customer satisfaction.
The role of the Client Relations Manager is to help make the public more aware of the business and bring in additional revenue. Key accounts represent a significant proportion of company revenue, and the loss of a key client could prove damaging to the business.
The Client Relations Manager must be ready to develop creative solutions for existing clients, as well as pursue opportunities to generate new clientele. Identifying and building relationships with members of the client team who influence purchasing decisions is central to the role. The client relations manager will typically have a primary relationship with the purchasing manager. Since the decision to buy may also be influenced by technical managers, quality managers and finance directors, relationships in these areas are also important.
Travel is often a requirement of this job role.
Tasks and Activities
Client Relations Managers should have:
A strong understanding of their company's products or services and knowledge of the competition is vital in this job role. Knowledge of foreign markets is also valued.
A Bachelor's degree in Business or a related field is preferred by employers. There are numerous courses available at colleges and universities across the county.
A Master's in Business Administration (MBA) is hugely advantageous.
Previous sales or industry experience is a requiremnt for roels at this level. Related industry experience, typically 4 to 5 years in marketing and /or sales. Global product knowledge may give candidates an edge.
Last Updated: March, 2016
|Procurement Officer / Buyer|
|Corporate Sales Manager|
|Customer Service Representative|
|Customer Support / Telesales Agent|
|Customer Service Agent - Insurance|
|International Sales Representative|
|Logistics / Supply Chain Manager|
|Purchasing Manager - Retail|
|Technical Sales Representative|
|Business Development Executive|
|Medical Sales Representative|
|Sales / Telesales Worker - Online|
|Retail Sales Manager|
|Area Sales Manager|
|Call Centre Manager|
|Betting Shop Manager|
|Call Centre Operator|
|Computer Systems Sales Manager|
|Computer / Software Sales Assistant|
|Market Stall Trader|
|Retail Store Demonstrator|
|Vehicle Parts Salesperson|
|Purchasing Manager - Manufacturing|
|Organisation:||The Sales Institute of Ireland|
|Address:||68 Merrion Square, Dublin 2|
|Tel:||(01) 662 6904|
|This occupation is popular with people who have the following Career Interests... |
...and for people who like working in the following Career Sectors:
|Sales, Retail & Purchasing|
|Banking & Financial Services|
|Business Management & Human Resources|
|Search for Related Courses from Qualifax - the National Learners Database
|Higher Ed & CAO Course suggestions|
|If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
|Courses found: 5|