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The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Occupation Details

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Industrial Relations Officer

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€30k > 90
Industrial / Employee Relations
Salary Range
(thousands per year)*
€30 - 90
Related Information:
Industrial Relations Manager: 40 - 90
Industrial Relations Officer: 30 - 60
Employee Relations Manager: 35 - 90
Employee Relations Officer: 35 - 55
Data Source(s):
Sigmar / CPL / Hudson / Abrivia / Lincoln

Last Updated: February, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Works on maintaining a good relationship between employers and their staff in the workplace.


Videos & Interviews header image

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Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.

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Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.

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Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.

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Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.

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Identify alternatives to proposals of unions, employees, companies, or government agencies.

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Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.

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Investigate and evaluate union complaints or arguments to determine viability.

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Mediate discussions between employer and employee representatives in attempt to reconcile differences.

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Monitor company or workforce adherence to labor agreements.

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Negotiate collective bargaining agreements.

Personal Qualitiesheader image

To be an Employee Relations officer, you must have excellent communication skills. You must have strong listening skills, and the ability to appreciate other people's points of view. You need to be able to handle difficult situations sensitively, and gain the trust and respect of both parties.  
 
You will encounter challenging situations, so you must patient and able to stay calm under pressure. It is important to remain fair and objective when dealing with disputes, although you also need to be firm if someone's demands are seen as unreasonable. Strong negotiating and mediating skills are essential. Industrial relations officers need tact and diplomacy, and must be approachable.  
 
You need a thorough, methodical and analytical approach to solving problems. You must be capable of leading discussions, and focusing on the key elements of a problem.  
 
A respect for confidentiality is essential, as you will be dealing with sensitive and confidential issues.


Related Occupationsheader image

Contactsheader image

bullet

Organisation: Irish Business & Employers Confederation (IBEC)
Address: 84/86 Lower Baggot Street, Dublin 2
Tel: (01) 605 1500
Email: Click here
Url Click here

bullet

Organisation: Irish Congress of Trade Unions (ICTU)
Address: 31/32 Parnell Square, Dublin 1
Tel: (01) 889 7777
Email: Click here
Url Click here

bullet

Organisation: SIPTU (Services, Industrial, Professional, Technical Union)
Address: Liberty Hall, Dublin 1
Tel: (01) 858 6389
Email: Click here
Url Click here

bullet

Organisation: Public Appointments Service
Address: Chapter House, 26/30 Abbey Street Upper, Dublin 1
Tel: (01) 858 7400 or Locall: 1890 44 9999
Email: Click here
Url Click here

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Business Organisation & Business Management
Law & Legal
Civil & Public Service, Local Government, Politics & EU

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