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Occupation Details

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IT Manager

Job Zone

Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skills, knowledge, or experience is required for these occupations. For example, several years of full or part-time employment in the area may suffice.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship or training program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€40k > 180
IT Manager / Director
Salary Range
(thousands per year)*
€40 - 180
Related Information:
IT Manager: 40 - 120
Head of IT: 50 - 120
Director of IT / CTO / CIO : 90 - 180
Data Source(s):
Sigmar / CPL / Hudson / Abrivia / Lincoln

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

Employment growth in this occupation is in line with the national average. Demand relates primarily to those with a third level qualification, with experience a key contributory factor in emerging shortages.

National Skills Bulletin 2018

Occupational Category

ICT Specialists & Project Managers

Also included in this category:

Technical directors (computer services); data centre managers; IT managers; IT support managers; programme managers (computing); project leaders (software design).

Number Employed:


Part time workers: 3%
Male / Female: 70 / 30%
Non-Nationals: 18%
With Third Level: 84%
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At a Glance... header image

Supervises and manages the running of a computer department.

Videos & Interviews header image

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Go..IT Support Manager - from: iCould [UK] Video

The Work header image

IT managers need a very broad knowledge of different IT systems, they keep up-to-date with advances in information technology.  
The IT manager has to make sure that the company has all the right equipment it needs in order to be as efficient as possible. They are likely to be in charge of a budget, spending money wisely to bring the most appropriate technology into the company. They work closely with equipment suppliers, negotiating the sale and any aftersales services, such as technical support in case there are any faults with the equipment.  
As well as buying new systems, IT managers keep a close watch on the technology the company already has. They think about the company's needs, and identify areas where new technology could support people's work. They may ask a systems analyst to visit the company to do an in-depth study of the existing technology and come up with suggestions to improve the situation.  
Information technology managers work as closely with people as they do with machines. They make sure people are properly trained and supported in their use of IT; they may ask a computer trainer to visit the company to teach people how to use a specific system or software product.  
Managers are responsible for setting quality standards, and for making sure people complete their work within deadlines and budget limitations.  
They are also responsible for the accuracy and security of data within the organisation. A strict data protection law controls the use and security of information held on databases; it's up to the manager to make sure only authorised people can look at the data. Also, members of the public have the right to access information about them on a company's database, so managers may have to negotiate this access with them.  
IT managers must be able to cope quickly and efficiently if there are any problems with the company's computer systems. They must set up back-up systems to make sure no data is lost if there is a fault.

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation


Review project plans to plan and coordinate project activity.


Manage backup, security and user help systems.


Develop and interpret organizational goals, policies, and procedures.


Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.


Consult with users, management, vendors, and technicians to assess computing needs and system requirements.


Stay abreast of advances in technology.


Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.


Provide users with technical support for computer problems.


Recruit, hire, train and supervise staff, or participate in staffing decisions.


Evaluate data processing proposals to assess project feasibility and requirements.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.


Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.


Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.


Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.


Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.


Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.


Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.


Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.


Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members.

Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.


Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.


English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.


Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.


Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


Reading Comprehension: Understanding written sentences and paragraphs in work related documents.


Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.


Instructing: Teaching others how to do something.


Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


Writing: Communicating effectively in writing as appropriate for the needs of the audience.


Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


Speaking: Talking to others to convey information effectively.

Personal Qualitiesheader image

To be an information technology manager, you must have a broad knowledge of computer systems and software products. Just as importantly, you must be willing to keep up-to-date with developments in IT.  
You will need strong communication and interpersonal skills, to negotiate with equipment suppliers and to work closely with people throughout the organisation. You must be able to explain things clearly and concisely to people who may have little knowledge of computers, and be able to ask the right questions to assess their training needs.  
Information technology managers need very good organisation skills to plan work, arrange meetings with other professionals (such as systems analysts or computer trainers) and set deadlines and targets.  
You must be able to cope well under pressure, for example, if the system develops a fault.

Related Occupationsheader image

Contactsheader image


Organisation: ICS - The Society for Chartered IT Professionals in Ireland
Address: 87-89 Pembroke Road, Dublin 4
Tel: (01) 644 7820
Email: Click here
Url Click here


Organisation: ICT Ireland
Address: Confederation House, 84/86, Lower Baggot St., Dublin 2
Tel: (01) 605 1500
Email: Click here
Url Click here

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Career Guidance

This occupation is popular with people who have the following Career Interests...

...and for people who like working in the following Career Sectors:

Computers & ICT

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