In Summary - Sales Assistant - Retail
Sales Assistant - Retails typically work in the following Career Sectors:
Videos on the Web
- Sales Assistant - Retail- from: Youtube Search
- Sales Trainee - from: icould [UK] Video
The Work - Sales Assistant - Retail
Also known as: retail assistant; retail sales assistant; retail associate; retail sales advisor; sales assistant; shop assistant; or store assistant, the work of this occupation varies according to the type of outlet concerned.
In department stores and specialist shops such as electrical goods or homeware stores, sales assistants focus on selling particular products. Some shops are self-service with the assistant remaining at a checkout or sales counter.
As well as assisting and serving customers, retail assistants may be required to operate cash tills and take payments from customers for goods purchased. They may have to deal with cash, cheques, and credit or debit cards. Goods may have to be weighed and packed, and sometimes gift-wrapped.
Retail sales assistants maintain displays of goods on shelves and check that goods are correctly priced. They also advise or persuade customers on purchases, answer customer queries, or direct customers to the location of a product. They may be responsible for stock control and keeping financial and stock records.
Experience as a general sales/retail assistant can lead to a career in retail management.
Interests - Sales Assistant - Retail
This occupation is typically suited for people with the following Career Interests:
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Retail assistants should always have a neat and tidy appearance, should remain polite and helpful. They should enjoy dealing and working with other people. They should also be able to work on their own initiative and as part of a team.
You need to be approachable, helpful, friendly and co-operative when dealing with customers. This requires strong interpersonal and communication skills. You need to be patient as you may have to deal with customer complaints and customers being awkward.
A good general health and fitness is required for this job.
Entry Requirements - Sales Assistant - Retail
The official entry route for a Sales Assistant - Retail is through undertaking an apprenticeship.
Pay & Salary - Sales Assistant - Retail
Salary Range (thousands per year)* 18k - 26k
Last Updated: March, 2017
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Labour Market Updates - Sales Assistant - Retail
With 130,000 persons employed, this occupation will continue to offer job opportunities due to replacement demand alone. Half of those working are in part-time roles and job churn is a significant factor. Approx. 6,000 job ready job seekers previously worked in this occupation.
National Skills Bulletin 2018