In Summary - Pensions Administrator
Looks after the sales and customer relations issues that arise in the delivery of pensions products to individuals and organisations.
Videos & Interviews
Kevin Moran, Insurance Administrator
Kevin Moran is a Life and Pensions Administrator with Cornmarket Group Financial Services. Kevin graduated from NUIG with a degree in Public and Social Policy followed by a masters in public administration. His work involves administering savings and pension policies to employees in the public sector.
Videos on the Web
- Pensions Administrator- from: Youtube Search
- Pensions Administrator - from: N.C.S. [UK]
The Work - Pensions Administrator
As a pensions administrator you would handle the day-to-day administration duties of pension schemes and life insurance policies. If you enjoy analysing data and like to take an organised approach to your work, then this could be the job for you.
You’ll need to quickly understand and interpret complex information in this job. You'd also need to have the customer focus to explain it to people in a clear and simple way.
There is no set route to become a pensions administrator. Experience of working in a customer focussed role may help you find work.
As a pensions administrator, you could deal with enquiries from scheme members, financial advisers, employers and the Department of Work and Pensions.
Your work would include:
- answering enquiries by telephone, in writing or by e-mail
- using a computer system to check and update records
- calculating pension forecasts and preparing statements
- processing contributions
- transferring benefits to another pension provider, if a customer changes employers
- arranging payment of pensions and lump sums
- keeping accurate records keeping up to date with pension and tax laws.
You would not be able to advise people about which pensions to choose, but you could direct customers to qualified financial advisers if necessary.
Interests - Pensions Administrator
This occupation is typically suited for people with the following Career Interests:
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
- good spoken and written communication skills
- customer focus
- the ability to explain complex information clearly and simply
- good administrative and computer skills
- the ability to analyse figures and make calculations
- accuracy and attention to detail
- an organised approach
- the ability to work as part of a team.
Entry Requirements - Pensions Administrator
Pay & Salary - Pensions Administrator
Salary Range (thousands per year)* 25k - 95k
Pensions Manager: 40 - 95
Pensions Consultant: 45 - 80
Pensions Administrator: 25 - 45
Sigmar / Brightwater / CPL / Hudson / Abrivia / Lincoln
Last Updated: March, 2017
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.