Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Kerrie Horan from Intel to give some advice for people considering this job:

Kerrie Horan

Engineer - Process

Intel

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Kerrie Horan

A day for a Process Engineer at Intel can range from spending all day in what we call our 'bunny suits' or space suits as most people would recognise them as or a day of juggling meetings with working on long term projects that have a quality improvement for your product or have a cost saving for the factory. The key thing is to be adaptable, be organised and be able to communicate your plans clearly and concisely. You will be your own boss in many instances as an engineer and it is up to you to get the job done and do it well, while at the same time meeting goals and challenges that are set for the factory.

The great thing about a process engineer at Intel is that much or your work can be done remotely, which means you don't have to sit at your desk all day allowing you to get in to the machines and get stuck in. One should also be aware that you will be continuously learning in this sort of environment. Because our technology is so up to date we are always making changes to make this possible. Our products will range from mobile phone chips to top of the range computer chips so we need to be able to make changes to meet the demands of what the market is looking for.

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Occupation Details

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Franchisee

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

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At a Glance... header image

Runs a business based on the products or services of another larger business.


Videos & Interviews header image

1Total Records:2

Brenda O Loughlin
Franchisee
Brenda O'Loughlin is a McDonald's Franchisee.  When she finished her Leaving Certificate, she went on to do the Accounting Technicians course in Rathmines. During her last year in college she was offered a temporary job in Citibank, which she instantly loved and she remained there for the next 18 years. Her Banking experience gave her the skills she needed to start working for herself.
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Elaine Steiro
Franchisee
Elaine is an Owner Operator of two McDonald's stores, one in Dundalk and the other in Monaghan. She went to Grange Community College in Donaghmede, and followed this with an Art and Design course in Colaiste Dhulaigh. She decided against an art and design career and instead chose to work in McDonald's full time. With that experience, she decided to become a Franchisee - a risky decision that allowed her to be her own boss and follow her own directions.
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Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

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Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

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Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

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Inventory stock and reorder when inventory drops to a specified level.

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Instruct staff on how to handle difficult and complicated sales.

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Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

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Assign employees to specific duties.

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Enforce safety, health, and security rules.

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Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

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Plan budgets and authorize payments and merchandise returns.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

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Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others.

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Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.

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Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Persuasion: Persuading others to change their minds or behavior.

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Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

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Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

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Speaking: Talking to others to convey information effectively.

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Instructing: Teaching others how to do something.

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Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

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Time Management: Managing one's own time and the time of others.

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Negotiation: Bringing others together and trying to reconcile differences.

Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

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Go..Franchise Owner - from: N.C.S. [UK]

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This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Sales, Retail & Purchasing

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Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 7


Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 20