Featured Advice
What are your interests?

Administrative?

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Occupation Details

logo imagelogo image

Community Development Worker / Officer

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, you may need to complete three - four years of college and work for several years in the career area to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, chemists, environmental engineers, criminal investigators, and financial analysts.

€20k > 38
Community Support Worker
Salary Range
(thousands per year)*
€20 - 38
Related Information:
Data Source(s):
Payscale.com

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
-6.4%
Occupational Category

Youth & Community Workers

Also included in this category:

Community development officers; youth workers; youth project coordinators.

Number Employed:

4,800

Part time workers: 31%
Aged over 55: 22%
Male / Female: 22 / 78%
Non-Nationals: 11%
With Third Level: 81%
Return to List
Saves this course to your Career File if you are registered.

At a Glance... header image

Works with individuals, families or whole communities to empower them to improve their lives.


Videos & Interviews header image

Follow the links below to watch videos related to this occupation:

Note: you will be leaving the CareersPortal Site

Go..Community Development Manager - from: icould [UK] Video
Go..Community Development Officer - from: iCould [UK] Video
Go..Community Management Representative - from: icould [UK] Video
Go..Community Project Manager - from: icould [UK] Video


The Work header image

Community workers work with groups and individuals to deal with problems in the community. Their aim is to empower the community by developing the skills required to regain control over and improve quality of life. They give people advice and support, and may arrange services and facilities for them. Their aim is to enable people to act for themselves, for example, by giving them the support and confidence they need to set up community groups, organise social, educational and recreational activities.  
 
Some community workers support and enable people who live in socially disadvantaged areas, where people may face problems such as inadequate housing, unemployment, lack of council facilities, under-achievement in schools and other inequalities.  
 
Community workers may help to run community centres. This could involve helping to plan a wide range of educational courses or recreational activities, either for the community as a whole or for specific groups, for example women, unemployed people, lone parents and elderly people. The community worker may be responsible for recruiting, training and co-ordinating volunteers or paid staff at the centre. They identify community uses and encourage participation in activities.  
 
Community workers are there to support everyone in the community, so they could be involved with people from all sorts of backgrounds. For example, they may help to develop or protect children's play areas, or organise tenants' committees to meet with local authority housing representatives. In rural areas, they may represent people's views on threatened services and facilities, such as bus routes and post offices.  
 
Community workers may help people who have physical disabilities, learning difficulties or mental health problems. They help them arrange care services, support groups or the services of a social worker. Coping with social disadvantage is unpredictable and often affected members of the community can be stressful.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

bullet

Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.

bullet

Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

bullet

Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.

bullet

Maintain case history records and prepare reports.

bullet

Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.

bullet

Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.

bullet

Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.

bullet

Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.

bullet

Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.

bullet

Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

bullet

Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.

bullet

Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

bullet

Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.

bullet

Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.

bullet

Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

bullet

Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

bullet

Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

bullet

Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.

bullet

Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

bullet

Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

bullet

Therapy and Counseling: Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

bullet

Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

bullet

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

bullet

Sociology and Anthropology: Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

bullet

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

bullet

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

bullet

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

bullet

Speaking: Talking to others to convey information effectively.

bullet

Service Orientation: Actively looking for ways to help people.

bullet

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

bullet

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

bullet

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

bullet

Coordination: Adjusting actions in relation to others' actions.

bullet

Persuasion: Persuading others to change their minds or behavior.

bullet

Negotiation: Bringing others together and trying to reconcile differences.

Personal Qualitiesheader image

As a community worker, you must enjoy working with people to solve their problems. You must have a sympathetic and caring nature and the ability to empathise with people.  
 
Good communication skills are very important. You must be able to listen carefully, and ask the right questions to find out more about people's needs and concerns.  
 
Community workers must have up-to-date knowledge of the issues that affect communities, such as health, education, housing and relations between communities.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Community Arts Worker - from: N.C.S. [UK]
Go..Community Development Worker - from: N.C.S. [UK]
Go..Community worker/community development worker - from: GradIreland
Go..Youth and Community Worker - from: N.C.S. [UK]

Related Occupationsheader image

Contactsheader image

bullet

Organisation: The Wheel
Address: 48 Fleet Street (entrance Parliament Row) Dublin 2
Tel: (01) 454 8727
Email: Click here
Url Click here

bullet

Organisation: Youth Work Ireland
Address: 20 Lower Dominick Street, Dublin 1
Tel: (01) 858 4500
Email: Click here
Url Click here

bullet

Organisation: The Wheel - Support and Representative Body for Community & Voluntary Sector Organisations
Address: 48 Fleet Street, Dublin 2
Tel: (01) 454 8727
Email: Click here
Url Click here

Search for Jobs


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Psychology & Social Care
Community & Voluntary

Search for Related Courses from Qualifax - the National Learners Database

Go..


Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 75
TL882 - Youth and Community Studies with New Media
CK120 - Applied Psychology
DL825 - Applied Psychology
GA889 - Applied Social Care
DB528 - Applied Social Care
DB527 - Applied Social Care
GA879 - Applied Social Care (Mayo Campus)
GY123 - Applied Social Sciences
CW758 - Applied Social Studies (Professional Care)
CW717 - Applied Social Studies (Professional Care)
PC404 - Applied Social Studies (Professional Social Care)
CW068 - Applied Social Studies (Professional Social Care) (Wexford)
CW017 - Applied Social Studies - Professional Social Care (Wexford)
BN107 - Applied Social Studies in Social Care
BN011 - Applied Social Studies in Social Care
WD018 - Applied Social Studies in Social Care
AL765 - Applied Social Studies in Social Care
GY120 - Arts (Child, Youth and Family: Policy and Practice)
GY121 - Arts (Childrens Studies)
GY104 - Arts (Psychology)
MH101 - Arts - Psychological Studies
LM002 - Arts - Psychology
GY101 - Arts - Psychology
GY101 - Arts - Sociological and Political Studies
WD200 SOC - Arts - Sociology
MH101 - Arts - Sociology
LM002 - Arts - Sociology
CK101 - Arts - Sociology
DN520 - Arts - Sociology
CI101 - Counselling and Psychotherapy
CI002 - Counselling Skills and Addiction Studies
CI202 - Counselling Skills and Addiction Studies
CI001 - Counselling Skills and Psychotherapy Studies
CI201 - Counselling Skills and Psychotherapy Studies
CI205 - Counselling Skills and Youth Studies
CI005 - Counselling Skills and Youth Studies
TL889 - Counselling with Addiction
TR016 - Deaf Studies
TA024 - Early Childhood Care and Education
LC393 - Early Childhood Education & Care
LC613 - Early Childhood Education & Care (Ennis)
LC401 - Early Childhood Education & Care (Thurles)
AL864 - Early Years Care and Education
LY978 - Health and Social Care (Common Entry)
DC209 - Health and Society
LM102 - Psychology
DN720 - Psychology
DB562 - Psychology
MH106 - Psychology
TR006 - Psychology
WD163 - Psychology
NC010 - Psychology
DC208 - Psychology
MH209 - Psychology (Through Science)
LM038 - Psychology and Sociology
TL781 - Social Care
CR031 - Social Care
TL881 - Social Care
DK862 - Social Care
DT571 - Social Care
WD192 - Social Care Practice
SG243 - Social Care Practice
AL860 - Social Care Practice
TA025 - Social Care Practice
LC292 - Social Care Work
LC602 - Social Care Work (Ennis)
LC612 - Social Care Work (Ennis)
LC402 - Social Care Work (Thurles)
DN750 - Social Policy & Sociology
WD187 - Social Science
CK114 - Social Science - Youth & Community Work (Mature Applicants)
DB575 - Social Studies
PC405 - Social, Political and Community Studies
CK705 - Speech and Language Therapy
TL782 - Youth and Community Studies with New Media