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Occupation Details

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Community Development Worker / Officer

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, you may need to complete three - four years of college and work for several years in the career area to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, chemists, environmental engineers, criminal investigators, and financial analysts.

€20k > 38
Community Support Worker
Salary Range
(thousands per year)*
€20 - 38
Related Information:
Data Source(s):
Payscale.com

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
-6.4%
Occupational Category

Youth & Community Workers

Also included in this category:

Community development officers; youth workers; youth project coordinators.

Number Employed:

4,800

Part time workers: 31%
Aged over 55: 22%
Male / Female: 22 / 78%
Non-Nationals: 11%
With Third Level: 81%
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At a Glance... header image

Works with individuals, families or whole communities to empower them to improve their lives.


Videos & Interviews header image

Follow the links below to watch videos related to this occupation:

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Go..Community Development Manager - from: icould [UK] Video
Go..Community Development Officer - from: iCould [UK] Video
Go..Community Management Representative - from: icould [UK] Video
Go..Community Project Manager - from: icould [UK] Video

Go..Search YouTube for Community Development Worker / Officer videos

The Work header image

Community workers work with groups and individuals to deal with problems in the community. Their aim is to empower the community by developing the skills required to regain control over and improve quality of life. They give people advice and support, and may arrange services and facilities for them. Their aim is to enable people to act for themselves, for example, by giving them the support and confidence they need to set up community groups, organise social, educational and recreational activities.  
 
Some community workers support and enable people who live in socially disadvantaged areas, where people may face problems such as inadequate housing, unemployment, lack of council facilities, under-achievement in schools and other inequalities.  
 
Community workers may help to run community centres. This could involve helping to plan a wide range of educational courses or recreational activities, either for the community as a whole or for specific groups, for example women, unemployed people, lone parents and elderly people. The community worker may be responsible for recruiting, training and co-ordinating volunteers or paid staff at the centre. They identify community uses and encourage participation in activities.  
 
Community workers are there to support everyone in the community, so they could be involved with people from all sorts of backgrounds. For example, they may help to develop or protect children's play areas, or organise tenants' committees to meet with local authority housing representatives. In rural areas, they may represent people's views on threatened services and facilities, such as bus routes and post offices.  
 
Community workers may help people who have physical disabilities, learning difficulties or mental health problems. They help them arrange care services, support groups or the services of a social worker. Coping with social disadvantage is unpredictable and often affected members of the community can be stressful.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.

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Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.

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Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.

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Maintain case history records and prepare reports.

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Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.

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Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.

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Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.

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Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.

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Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.

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Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.

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Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.

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Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Therapy and Counseling: Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

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Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Sociology and Anthropology: Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

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Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

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Speaking: Talking to others to convey information effectively.

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Service Orientation: Actively looking for ways to help people.

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Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

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Writing: Communicating effectively in writing as appropriate for the needs of the audience.

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Coordination: Adjusting actions in relation to others' actions.

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Persuasion: Persuading others to change their minds or behavior.

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Negotiation: Bringing others together and trying to reconcile differences.

Personal Qualitiesheader image

As a community worker, you must enjoy working with people to solve their problems. You must have a sympathetic and caring nature and the ability to empathise with people.  
 
Good communication skills are very important. You must be able to listen carefully, and ask the right questions to find out more about people's needs and concerns.  
 
Community workers must have up-to-date knowledge of the issues that affect communities, such as health, education, housing and relations between communities.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Community Arts Worker - from: N.C.S. [UK]
Go..Community Development Worker - from: N.C.S. [UK]
Go..Community worker/community development worker - from: GradIreland
Go..Youth and Community Worker - from: N.C.S. [UK]

Related Occupationsheader image

Contactsheader image

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Organisation: The Wheel
Address: 48 Fleet Street (entrance Parliament Row) Dublin 2
Tel: (01) 454 8727
Email: Click here
Url Click here

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Organisation: Youth Work Ireland
Address: 20 Lower Dominick Street, Dublin 1
Tel: (01) 858 4500
Email: Click here
Url Click here

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Organisation: The Wheel - Support and Representative Body for Community & Voluntary Sector Organisations
Address: 48 Fleet Street, Dublin 2
Tel: (01) 454 8727
Email: Click here
Url Click here

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Psychology & Social Care
Community & Voluntary

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