Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Liam Dowling from St. Michael's House to give some advice for people considering this job:

 

Liam Dowling

Clinical Nurse Manager 2

St. Michael's House

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  Liam Dowling

Do your homework, ask about it - there is lots of infomation out there.  You need to be person centred, social, not afraid to mix and to have an understanding of disability or at least be prepared to learn about it. 

People with an Intellectual Disability  ARE NOT SICK , but they can get sick like everyone else and sometimes I feel people outside don't fully understand this. They don't just need Gods help. They need the help of qualified people that want to understand them so that their needs are met and they have chance to enjoy their life as much as is possible.

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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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IT Salesperson

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€23k > 55 
IT Salesperson
Salary Range
(thousands per year)*
€23 - 55 
Related Information:
Data Source(s):
prospects.ac.uk

Last Updated: April, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Provides detailed information about a products technical specifications and suitability to a customer's needs.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

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Answer customers' questions about products, prices, availability, or credit terms.

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Quote prices, credit terms, or other bid specifications.

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Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

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Negotiate prices or terms of sales or service agreements.

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Maintain customer records, using automated systems.

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Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

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Prepare sales contracts for orders obtained, and submit orders for processing.

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Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

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Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Selling or Influencing Others:  Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Sales and Marketing:  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Computers and Electronics:  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Production and Processing:  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Persuasion:   Persuading others to change their minds or behavior.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Speaking:   Talking to others to convey information effectively.

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Negotiation:   Bringing others together and trying to reconcile differences.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

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Instructing:   Teaching others how to do something.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Related Occupationsheader image

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Computers & ICT
Sales, Retail & Purchasing

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If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
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Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

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