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Occupation Details

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Business Analyst

Job Zone

Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, you may need to complete three - four years of college and work for several years in the career area to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, chemists, environmental engineers, criminal investigators, and financial analysts.

€26k > 80
Business / Systems Analyst
Salary Range
(thousands per year)*
€26 - 80
Related Information:
Data Source(s):
Sigmar / CPL / Robert Walters / Hudson / Lincoln

Last Updated: February, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

Employment growth was strong for this occupation and there is evidence that employers are finding it difficult to find suitable candidates in the available labour market. Demand appears to relate primarily to the IT and financial sectors.

National Skills Bulletin 2018

Occupational Category

Consultants, Business Analysts & Project Managers

Also included in this category:

Business and management consultants; financial risk analysts; project managers; research support officers.

Number Employed:


Part time workers: 11%
Male / Female: 50 / 50%
Non-Nationals: 17%
With Third Level: 94%
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At a Glance... header image

Provides objective advice, expertise and specialist skills with the aim of creating value, maximising growth or improving the business performance of their clients.

Videos & Interviews header image

Follow the links below to watch videos related to this occupation:

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Go..Business Analysis Teamleader - from: icould [UK] Video
Go..ECommerce Business Analyst - from: icould [UK] Video

The Work header image

A Business Analyst analyses business using appropriate methods, with clients and users of the system. They design and redesign business processes using automation and technologies where appropriate, plan for business testing of the system, and the implementation and conversion to the new system.  
Business Analysts are also involved in reviewing the operation of the new system, and are responsible for the quality assurance aspect, ensuring that the original concepts and design intentions are fulfilled.  
A Senior Business Analyst may lead a team of business analysts and assure the quality of their work, interacting regularly with systems analysts on the technical design and testing of the computer elements of the business process.  
Business Analysts provide advice on improving the organisations efficiency and effectiveness, and provides ways on how to reorganise the company in order to achieve this goal. They also consult with managers and other professionals, such as those in IT, accounts, environmental management, quality management, marketing and human resources.

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation


Gather and organize information on problems or procedures.


Analyze data gathered and develop solutions or alternative methods of proceeding.


Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.


Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.


Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.


Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.


Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.


Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.


Design, evaluate, recommend, and approve changes of forms and reports.


Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.


Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.


Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.


Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.


Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.


Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.


Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.


Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.


Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.


Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.


Operations Analysis: Analyzing needs and product requirements to create a design.


Reading Comprehension: Understanding written sentences and paragraphs in work related documents.


Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.


Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


Writing: Communicating effectively in writing as appropriate for the needs of the audience.


Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.


Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.


Speaking: Talking to others to convey information effectively.

Personal Qualitiesheader image

A good knowledge of general business principles is necessary and an ability to be analytical about current business issues. Good interpersonal skills and a proven ability to relate to business managers are important.  
You need to be computer literate. Good interpersonal and communication skills whether written and verbal are desirable in a business analyst.

Entry Routesheader image

Most entrants to this career are typically educated to a mimum degree standard in a Business/IT related area and many have undertaken some post-graduate training e.g a bachelor’s degree in business administration, followed by an MBA business degree.

The Business Analysts Association of Ireland run a Certificate in Business Analysis( HETAC Level 8) in The National College of Ireland, IFSC centre, Dublin 1. Applicants from other disciplines will be expected to have a primary level 7 degree or proven work experience in the area.



Last Updated: March, 2015

Related Occupationsheader image

Contactsheader image


Organisation: Irish Business & Employers Confederation (IBEC)
Address: 84/86 Lower Baggot Street, Dublin 2
Tel: (01) 605 1500
Email: Click here
Url Click here


Organisation: Irish Small and Medium Enterprises Association (ISME)
Address: 17 Kildare St, Dublin 2,
Tel: (01) 662 2755
Email: Click here
Url Click here


Organisation: Enterprise Ireland
Address: The Plaza, East Point Business Park, Dublin 3
Tel: (01) 727 2000
Email: Click here
Url Click here


Organisation: Business Analyst Association of Ireland
Address: 87-89 Pembroke Road, Dublin 4.
Tel: (01) 2377733
Email: Click here
Url Click here

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Industry Expert

Career Articles

Sara Haupt - Solution Management
A Career as a Business Analyst

Career Guidance

This occupation is popular with people who have the following Career Interests...

...and for people who like working in the following Career Sectors:

Business Management & Human Resources
Banking & Financial Services
Accountancy & Taxation

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