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Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.
We asked Jonathan Pugsley from Sustainable Energy Authority to give some advice for people considering this job:
Communication and team skills are probably the most important aspect overlooked.
In energy management, it is not I that saves the energy, but often it is folks on the ground using the equipment.
It is the energy managers job to educate by communication, the importance of doing the right things, savings then come as a result.
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|Ormonde College of Further Education|
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|Saturday 23 September.|
|Pulse College - Open Event - Saturday 23rd September 12pm|
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|University College Dublin - UCD - Guidance Counsellor's Seminar|
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These occupations usually require a Leaving Certificate or equivalent.
Some previous work-related skill, knowledge, or experience is usually needed. For example, jobs requiring you to deal with the public would benefit from previous experience working directly with the public.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.
(thousands per year)*
18 - 32
Last Updated: April, 2017
|* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.|
A tourism officer works to develop and enhance the visitor facilities of a region and to stimulate tourism growth in order to produce economic benefits for a particular region or site.
Follow the links below to watch videos related to this occupation:
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Search YouTube for Tourism Officer videos
The main role of tourist information centre (TIC) assistants is to provide the public, particularly visitors and holidaymakers, with accurate information about a particular geographical area. Topics include accommodation, travel, entertainment and leisure facilities. They also provide other services such as selling souvenirs, tickets and making reservations.
Much of the work, especially in the peak summer holiday season, involves dealing with the public face-to-face and answering their queries. These questions can range from opening times and directions to more difficult questions that require further research.
TIC assistants use reference books and timetables on a regular basis. They store and file information so that it can be accessed easily. Some information materials, such as brochures and maps, are displayed. Larger TICs may have video facilities, which are operated or overseen by the assistants. TIC assistants make reservations for sightseeing tours, sporting events, theatre trips etc., arrange accommodation locally and liaise with other centres to book accommodation abroad.
Telephone work is a major feature. TIC assistants will also have paperwork to do, such as answering letters, confirming arrangements and requesting information. In addition, they may visit tourist sites during the low season.
Work can be hectic at times and may require spending a lot of time on the phone. A uniform is often provided by the employer.
You will need to have good information and interpersonal skills. Politeness and patience are important when dealing with the public. A pleasant telephone manner is also necessary.
A good memory for facts, an enquiring mind and a problem-solving approach are key assets. A willingness to do further research and knowledge of how to go about this are also useful.
Employers expect a good knowledge of local and national history and geography, plus an interest in current affairs. For many TIC assistants, the ability to speak another language is helpful.
The job usually involves teamwork. Smaller TICs may be staffed by only one or two people, particularly off-season, so assistants do need to be able to work alone or unsupervised. This type of work can require standing for long periods of time.
A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:
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|Tourist Information Centre Assistant - from: N.C.S. [UK]|
|Address:||Amiens Street, Dublin 1|
|Tel:||(01) 884 7700|