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Salary Range
€18k - €25k
Job Zone

In Brief...

Performs any combination of light cleaning duties to maintain private households or commercial businesses, in a clean and orderly manner.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

  • Service Orientation Actively looking for ways to help people.
  • Coordination Adjusting actions in relation to others' actions.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking Talking to others to convey information effectively.

In Summary - Cleaner - Household

Videos on the Web

The Work - Cleaner - Household

Domestic cleaners do housework for other people. Some cleaners are self-employed, while others work through an agency.  
 
If a cleaner is self-employed, he or she will have to find clients to work for. They will discuss with the homeowner the work that needs doing and will set a price for it.  
 
A cleaner who works for an agency will be told by the agency who the clients are and when they want work doing. The agency will give the cleaner a checklist of jobs for each client. The cleaner may collect payments (to hand over to the agency) but will not set the rates.  
 
The range of tasks done by cleaners depends on what the homeowner wants.  
 
Agency cleaners may take their own cleaning materials in a company van. Work can also involve the use of heavy cleaning equipment like industrial floor polishers.

Most commonly reported Work Tasks

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

Most commonly reported Work Activities

  • Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
  • Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interests - Cleaner - Household

This occupation is typically suited for people with the following Career Interests:

Realist

Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Qualities

If you enjoy doing practical tasks and like seeing a job through from beginning to end, this job might suit you. You should be able to use a range of cleaning equipment and materials, and you need to be fit and active, with the stamina to spend most of the time on your feet.  
 
It helps if you are well organised so you can develop an effective routine. You will need common sense and the ability to work without supervision. It is important that you are trustworthy and have respect for people's property.  
 
The job can be repetitive, but working for different homeowners offers variety. Some cleaners work in pairs so being able to work as part of a team is important.  
 
If you work for an agency, or have clients over a wide area, it would be useful to have a driving licence.

Entry Requirements - Cleaner - Household

Pay & Salary - Cleaner - Household

Salary Range (thousands per year)* €18k - €25k

Data Source(s):
Payscale.com

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Labour Market Updates - Cleaner - Household

The majority of those employed in this occupation were female and in part-time roles; over a quarter were aged 55 years or older, and almost a half were non-Irish. Recent job hires analysis shows that job churn is a feature for this occupation.

National Skills Bulletin 2018

Useful Contacts - Cleaner - Household

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