Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lynsey Gargan from STEPS to give some advice for people considering this job:

Lynsey Gargan

Manufacturing Engineer

STEPS

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Lynsey Gargan
With regard to education I say don't worry if you think you have the wrong subjects in school. I certainly didn't have the subjects you would typically expect.

There are a number of courses that cater to different backgrounds. The most important thing is to do your research. Go to open days, talk to the colleges and generally just find out what exactly you would be getting in to.

Don't just take for granted you know what a certain course or career is all about. Think about what you like to do, and not just necessarily in school, if you find yourself being curious about how things work or how thing are made, it's a good indication that you could like something like engineering.

One of the best things about engineering is that it really can be your passport to the world. There are great travel opportunities within the industry and chances to be involved in the next big thing.

Practically every man-made product around you came from a manufacturing plant, it's a huge industry with a lot of different avenues to take. Innovation is a really big part of what engineers do. The desire to be creative and improve production and processes is an important attribute for a manufacturing engineer.
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Enterprising
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Occupation Details

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Building Society Clerk / Cashier

Job Zone

Education
Some of these occupations may require a Leaving Certificate or similar.

Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Job Zone Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter clerks, construction laborers, and waiters or waitresses.

€18k > 35
Building Society Clerk/Cashier
Salary Range
(thousands per year)*
€18 - 35
Related Information:
Data Source(s):
SOLAS

Last Updated: March, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Building Societies accept investments from the public and grant loans to customers for the purchase of dwelling houses.


Videos & Interviews header image

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The Work header image

The duties of the Clerk include routine clerical work associated with book-keeping and accounting matters, operating computers, input and output terminals, secretarial duties and typing.  
 
More experienced clerks deal with work on house purchase loans, mortgages, accounts, insurance investments, and unit linked funds and enquiries from the public. Other duties include filing and records, personnel and payroll, and other specialised clerical duties.  
 
Building society clerks/cashiers receive and pay out cash at the counter, records details on computer and ensures that the days transactions balance. They answer queries from clients and gives out new info on application forms. They help customers to open new accounts and advise customers on different options of saving.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Receive payment by cash, check, credit cards, vouchers, or automatic debits.

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Issue receipts, refunds, credits, or change due to customers.

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Assist customers by providing information and resolving their complaints.

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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

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Greet customers entering establishments.

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Answer customers' questions, and provide information on procedures or policies.

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Sell tickets and other items to customers.

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Process merchandise returns and exchanges.

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Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

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Stock shelves, and mark prices on shelves and items.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

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Communicating with Persons Outside Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.

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Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

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Service Orientation: Actively looking for ways to help people.

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Speaking: Talking to others to convey information effectively.

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Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

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Coordination: Adjusting actions in relation to others' actions.

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Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Writing: Communicating effectively in writing as appropriate for the needs of the audience.

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Time Management: Managing one's own time and the time of others.

Personal Qualitiesheader image

Clerical staff must have an ability to reason quickly and accurately with numbers, be organised in their work, and perhaps have keyboard skills and/or a familiarity with computer systems. Ideally they should have an interest in commercial work and, finally, they should be presentable and have good communication skills as their job involves dealing with the public.


Related Occupationsheader image

Contactsheader image

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Organisation: Irish Banking Federation
Address: Nassau House, Nassau St. Dublin 2
Tel: (01) 671 5311
Email: Click here
Url Click here

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Banking, Insurance & Financial Services

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Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 9