Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Brian Macken from Smart Futures to give some advice for people considering this job:

Brian Macken

Science Communicator

Smart Futures

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Brian Macken

I would strongly advise you to do the Masters in Science Communication in DCU. It really gives you a feel for the different kinds of media and ways of explaining things. And it's a good place to make contacts, which is also useful.

I would also recommend that you read science books. Not textbooks, good popular science books are just as useful for this kind of work, as it's already been broken down into simpler language for you. And only read the ones that you're interested in - it shouldn't be a chore to read them.

But I would recommend reading outside your subject area, so if you're into physics, then read some books on biology and vice versa (everyone should read Stephen J. Gould).  However, the more knowledge you have, the more questions you'll be able to answer.

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Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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Computer / Software Sales Assistant

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, jobs requiring you to deal with the public would benefit from previous experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€18k > 30
Computer/Software Sales Assistant
Salary Range
(thousands per year)*
€18 - 30
Related Information:
Data Source(s):
CareersPortal

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Computer/software sales assistants work in stores selling computers and computer-related goods. They help customers choose the products that best meet their needs.


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The Work header image

Computer/software sales assistants help customers choose those products which would best meet their needs and perform all the tasks necessary to complete the sale.  
 
Many customers will not have a detailed knowledge of computers, so the assistant may need to spend a while talking to them to find out their needs. Customers will expect in-depth information and informed advice. In many cases, the customer will also want the assistant to demonstrate the hardware or software concerned.  
 
When a sale has been made, assistants take the payment and record the sale on an electronic cash register.  
 
As well as their direct selling responsibilities, computer/software sales assistants are generally expected to perform a range of other duties. These may include setting up display machines and dealing with customer complaints and returned goods.  
 
Many computer/software stores also have associated mail order and Internet operations. In such cases, assistants' responsibilities may also include taking telephone orders and enquiries, answering letters and emails, processing orders, and general post room duties.


Personal Qualitiesheader image

As a computer/software sales assistant, you will need an interest in computers and a good knowledge of the products on sale.  
 
A willingness to learn and develop your knowledge is also important as the technology and computer industry is constantly changing and improving.  
 
You will be the first (perhaps only) person potential customers meet, so you will need to be clean and tidy in appearance, and friendly and polite. Good communication skills are essential, both when listening to customers to try to understand their needs and when explaining sometimes complex technical matters to them. You will need to remain calm and courteous at all times.  
 
You must enjoy working in a close-knit team and be prepared to be adaptable.  
 
Finally, physical fitness/stamina is important, as computer/software sales assistants are on their feet for most of the day. They may also be required to carry heavy boxes containing computers and other equipment to and from the stockroom and to customers' cars.


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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Computers & ICT
Sales, Retail & Purchasing

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Higher Ed & CAO Course suggestions
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Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

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