Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Rachel Berry from Health Service Executive to give some advice for people considering this job:

Rachel Berry

Pharmacist

Health Service Executive

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Rachel Berry
Consider your options carefully. It is likely that you are expecting top grades in your Leaving Certificate if you are considering pharmacy as a career so there will be plenty of doors open to you. Make sure you do plenty of work experience in different areas of pharmacy and if it is healthcare you are interested in then consider getting some work experience in medicine etc. I know quite a few people who have completed a pharmacy degree only to realise they actually want to do medicine!
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Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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Debt Collector

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skills, knowledge, or experience is required for these occupations. For example, several years of full or part-time employment in the area may suffice.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship or training program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€18k > 45
Debt Collector
Salary Range
(thousands per year)*
€18 - 45
Related Information:
Data Source(s):
CareersPortal

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Individuals or companies who are owed money employ debt collectors as an appointed agent.


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The Work header image

Consumer debt collection nowadays makes up the majority of the workload of a debt collector. This involves collecting money from members of the public who have not paid debts such as mail order catalogue repayments or credit card bills.  
 
In the case of personal debt, a debt collector contacts the debtor in writing or by telephone to ask for the debt to be settled. They may, at this stage, listen to the reasons for non-payment and offer appropriate advice based on the debtor's circumstances. For example, alternative methods of payment might be suggested. Debt collectors always try to reach a settlement with the debtor that is also acceptable to the creditor.  
 
A field debt collector visits the customer's home if payment is not received. Only as a last resort does a debt collector start legal proceedings. At this stage a bailiff may be employed by a creditor to seize a debtor's goods or assets.  
 
In commercial debt collection large amounts of money can be owed. A debt collector contacts the company by letter or telephone. If there is no response they threaten legal action and if the company still does not pay, legal proceedings start.  
 
Debt collectors can specialise in international work. Foreign debt collection companies and legal professionals may be contracted to assist with this. Other debt collectors may specialise as trace agents looking for debtors who have vanished. Debt collectors may also serve and summons High Court writs.


Personal Qualitiesheader image

As a debt collector you should be patient but assertive. You must be able to remain calm, tactful and understanding in relatively distressing situations. The work demands excellent negotiation skills since debt collectors must discuss with the debtor and creditor how the debt can be settled.  
 
You would need to keep accurate records of all correspondence with debtors. These are stored on computer, so it is helpful if you have keyboard skills and some knowledge of computers. Some mathematical ability is necessary for calculating how much the debtor could pay.


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Contactsheader image

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Organisation: Irish Institute of Credit Management
Address: 17 Kildare Street, Dublin 2
Tel: (01) 609 9445
Email: Click here
Url Click here

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Accountancy & Taxation
Banking, Insurance & Financial Services

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Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
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Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 5