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Occupation Details

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Freight Forwarder / Clerk

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, jobs requiring you to deal with the public would benefit from previous experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€25k > 45
Freight Clerk
Salary Range
(thousands per year)*
€25 - 45
Related Information:
Data Source(s):
Brightwater / Morgan McKinley / Sigmar

Last Updated: July, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

The National Skills Bulletin 2016 identified shortages of skills relevant to supply chain management. These include transport management, warehouse management, materials management, raw materials forecasting/planning (junior roles), inventory control/planning, freight sales, and freight forwarding (air & ocean); the demand was particularly strong for those with experience, industry specific knowledge (e.g. high tech manufacturing, FMCG), foreign languages and relevant technical skills (e.g. SAP BI and analytics).

3.2%
Occupational Category

Mobile Machine Drivers & Operatives

Also included in this category:

Mobile machine drivers & operatives

Number Employed:

13,300

Part time workers: 8%
Aged over 55: 21%
Male / Female: 99 / 1%
Non-Nationals: 9%
With Third Level: 5%
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At a Glance... header image

Ensures that cargo is moved quickly and efficiently between countries by organising the most efficient and cost effective transportation of goods.


Videos & Interviews header image

Follow the links below to watch videos related to this occupation:

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Go..Search YouTube for Freight Forwarder / Clerk videos

The Work header image

Freight clerks arrange the movement of cargo in or out of the country. They have to ensure that this is done as quickly, efficiently and economically as possible. Freight Clerks are agents for carriers of all kinds - moving goods by road, rail, sea and air. They will assess transportation problems and make recommendations concerning the best method of shipment and packaging.  
 
A freight clerk's duties are likely to include selecting routes and carriers, booking cargo space, dealing with rates and schedules, making calculations using computers, and preparing invoices and quotations.  
 
Importing and exporting goods creates a lot of paper work, which the freight clerk has to deal with. For instance, when working on behalf of an importer, they have to clear goods through Customs and organise the payment of duties and taxes. They then arrange for the goods to be delivered to the importer's premises.  
 
The majority of the freight clerk's time is spent communicating with other people. They spend a lot of time on the telephone, sending faxes and emails, writing letters and collecting and filing information.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

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Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

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Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

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Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

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Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.

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Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.

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Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

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Requisition and store shipping materials and supplies to maintain inventory of stock.

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Determine shipping methods, routes, or rates for materials to be shipped.

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Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

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Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

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English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

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Coordination: Adjusting actions in relation to others' actions.

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Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Writing: Communicating effectively in writing as appropriate for the needs of the audience.

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Speaking: Talking to others to convey information effectively.

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Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Mathematics: Using mathematics to solve problems.

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Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Personal Qualitiesheader image

As so much business is conducted over the telephone, you must have a clear speaking voice. You must be able to explain complex issues to clients in a clear and simple way. In many instances, the people you speak to will not speak English as a first language, working use of a second language will be an asset. You need to have good communication and customer service skills. Good up-to-date computer skills are essential.  
 
You will also need common sense and patience, and must be able to pay strict attention to detail.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Freight Forwarder - from: N.C.S. [UK]

Related Occupationsheader image

Contactsheader image

bullet

Organisation: Irish Institute of Purchasing and Materials Management
Address: 17, Lower Mount St., Dublin 2
Tel: (01) 644 9660
Email: Click here
Url Click here

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Organisation: Chartered Institute of Logistics and Transport in Ireland
Address: 1 Fitzwilliam Place, Dublin 2
Tel: Freephone 1890 2525 99
Email: Click here
Url Click here

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Organisation: International Federation of Freight Forwarders (FIATA)
Address:
Tel:
Email: Click here
Url Click here

bullet

Organisation: International Air Transport Association (IATA)
Address:
Tel:
Email: Click here
Url Click here

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Clerical & Administration
Transport & Logistics

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