In Summary - Housing Officer / Manager
Housing Officer / Managers typically work in the following Career Sectors:
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The Work - Housing Officer / Manager
Housing officers plan the long-term public housing provision in a particular area. They assess housing needs and housing conditions and make sure that the best use is made of existing resources such as housing stock and budgets.
Housing officers work closely with committees of councillors, architects and builders, social services, tenants' groups and private housing associations. Housing Officers deal with breaches of tenancy agreements and carry out regular inspections of properties. They also initiate legal proceedings when all other attempts to recover rents have failed.
They aim to create a mix of housing to suit the needs of the whole community, including the requirements of groups such as people with physical disabilities, and elderly and single people. Housing Officers support and encourage tenants groups.
Most housing officers work for local authorities or housing associations where they co-ordinate demolition, new building and the renovation of existing property. They organise the allocation of housing, the assessment of fair rents and the collection of rent from people who are behind with their payments. They supervise the work of junior staff. They also supervise the day to day maintenance and management of rented properties within their geographical areas.
Most commonly reported Work Tasks
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Act as liaisons between on-site managers or tenants and owners.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Prepare detailed budgets and financial reports for properties.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
Most commonly reported Work Activities
- Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
- Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
- Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money.
- Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
- Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interests - Housing Officer / Manager
This occupation is typically suited for people with the following Career Interests:
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
As a housing officer you will need good communication skills as you will work closely with other professionals and tenants. You also need to be able to lead and motivate junior staff. You should have good organisational skills and negotiation skills. You should also be able to solve problems.
Entry Requirements - Housing Officer / Manager
Pay & Salary - Housing Officer / Manager
Salary Range (thousands per year)* 18k - 40k
Housing Assistant: 18 - 30
Housing Officer: 18 - 40
Last Updated: March, 2017
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.