In Summary - Civil Service - Administrative Officer
Gathers and assesses information to help Government Ministers make policy decisions.
Civil Service - Administrative Officers typically work in the following Career Sectors:
Videos & Interviews
Alan Gilligan, Administrative Officer
Alan began working in the Department of Public Expenditure and Reform in June 2012 after finishing his studies of Economics in National University of Ireland, Galway. Alan was attracted to the Civil Service because it offered a role in formulating public policy at a time when Ireland’s economic challenges were most pressing.
David Crowe, Administrative Officer
David Crowe is currently Administrative Officer for the Department of An Taoiseach. He graduated from NUIG with a degree in corporate law. His duties include preparing answers for parliamentary questions and writing speeches for An Taoiseach. David found a career in the civil service appealing as it enabled career progression.
Simon Nix, Administrative Officer
Simon Nix works as an Administrative Officer in the Department of Finance. Simon studied Political Science and Sociology with Classical Civilisations at NUIG, followed by a Law degree. His work involves finding the best laws to protect the regulation of financial markets.
Videos on the Web
- Civil Service - Administrative Officer- from: Youtube Search
- Administrator - from: icould [UK] Video
The Work - Civil Service - Administrative Officer
Administrative Officers are usually engaged on critical analysis and research over a wide range of government activities. In their initial assignments they work closely with experienced officials.
As they gain in experience they may be assigned to a broader range of duties involving, for example, the drafting of briefing and other documents for Ministers and the Government and contacts with other Departments, professional bodies or international organisations.
As Administrative Officers are employed in most Departments, they can be assigned to a wide variety of functional responsibilities - the development of the health services, education policy, environmental protection, industrial development, to name but a few.
The greatest number are appointed to the Department of Finance where they could be involved with such matters as short-term management of the economy, the allocation of financial resources or the development of human resources policy and practice in the Civil Service.
The work of administrative officers involves visiting business premises or peoples homes. A lot of time would be spent on paperwork, statistics, numerical work and using computers.
Administrative officers responsible for running these types of offices are accountable for giving advice to staff and clients and dealing with problem cases. Some of the decisions made could be unpopular and therefore the work can be stressful.
Interests - Civil Service - Administrative Officer
This occupation is typically suited for people with the following Career Interests:
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.
- Able to rapidly absorb complex information and critically evaluate its meaning and relevance
- Highly capable at planning and organising tasks and schedules to ensure efficient delivery of projects to the required standard
- Strong at making distinctive individual contributions to an area and adding richness/value to the current thinking
- Excellent at communicating clearly and getting your message across consistently using a variety of media
- Accomplished at working with others in a way that mutually supports effective outcomes
- Prepared to focus on developing your own contribution within an area and prepared to take on more extensive responsibility
- Determined to keep going and see things through to a satisfactory outcome despite obstacles and/or setbacks
- Very comfortable operating to high internal standards and clear and committed in terms of focus on personal achievement
- Interested in public affairs and committed to the concept of public service
What are the particular competencies required in an Administrative Officer? View the PAS Competency Model here
Entry Requirements - Civil Service - Administrative Officer
The Administrative Officer (AO) grade is the highest level to which staff are regularly recruited to the general administrative grades of the civil service. From this grade, more senior posts are filled.
On appointment, AOs are assigned to a government department/office - areas such as education, health, social welfare, tourism or finance. From here, they progress in their career.
Details of all current competitions are made available on the Public Jobs website. Applicants will be required to undergo the selection procedures as set out for the particular competition. Applications must be submitted on the official application form that can be obtained online or from the office of the Civil Service and the Public Appointments Service (PAS).
The key entry level grades for graduates in the Civil Service include the Executive Officer, the Administrative Officer and the Third Secretary in the Department of Foreign Affairs and Trade, and other professional roles such as Statistician, Economist and many more.
While the specialist skills developed by some civil servants in the course of their work have been much sought after by other employers in recent times, most civil servants still develop their careers within the service. For this reason, the civil service has an interest in the long-term development and welfare of its staff.
Recruits to the service are provided with the training necessary to develop the potential that they have shown in the recruitment process. A wide variety of training courses are available in the Civil Service Centre for Management and Organisation Development, the Institute of Public Administration and other training agencies.
On-the-job training, that is the structured use of work experience for developmental purposes, also plays an important role in enabling recruits to realise their potential.
The Civil Service strongly encourages its staff to further their education and improve their qualifications. A scheme providing for the refund of fees for third level courses has been in place for many years and paid study leave is allowed for staff attending such courses.
Last Updated: July, 2014
Pay & Salary - Civil Service - Administrative Officer
Salary Range (thousands per year)* 29k - 60k
Last Updated: April, 2015
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Labour Market Updates - Civil Service - Administrative Officer
No shortages have been identified for this occupation.
National Skills Bulletin 2018