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The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Salary Range
€40k - €100k
Job Zone

In Brief...

Analyses the needs of the end users of computers and writes specifications for programmers and technicians.

Knowledge

  • Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Speaking Talking to others to convey information effectively.
  • Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

In Summary - Computer Systems Analyst

Career Sectors

Computer Systems Analysts typically work in the following Career Sectors:

Software & Programming
Computers & ICT

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Further Information

The Work - Computer Systems Analyst

Systems analysts use information technology (IT) to help organisations work more quickly and efficiently. They investigate a business problem and then design a suitable computer system to improve they way the business works.  
 
Systems analysts work closely with people. At the start of a project, they talk to computer users and managers to find out what problems there are, and what the organisation wants to achieve by investing in a new or improved system. For example, a business may want to reduce costs or increase the speed or scale of production.  
 
The analyst carries out a detailed study of the organisation, its procedures and the needs of the people who use its systems. This is usually done as part of a team of users and IT personnel.  
 
Next, they look at the information gathered and design a computer system (or a number of systems) that meets the organisation's needs.  
 
To work as a computer systems analyst you need business knowledge, together with an understanding of computing and programming techniques. This is an interactive process that involves the members of the team working together to produce the best design.  
 
Analysts then write a system specification, describing how the new system will work, the new equipment the organisation will need to buy, and the level of training staff will need in order to use the system.  
 
Once an organisation's management has picked and approved the system it likes, the systems analyst starts to work closely with IT specialists, systems designers and programmers to create the system. Systems analysts are more likely to update or redesign an out-of-date system rather than introduce a totally new one.  
 
Although systems analysts often have an office from which they work, they usually have to travel to visit organisations that need their skills. They may also travel to meet representatives from companies that supply IT equipment.

Most commonly reported Work Tasks

  • Expand or modify system to serve new purposes or improve work flow.
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
  • Consult with management to ensure agreement on system principles.
  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
  • Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
  • Determine computer software or hardware needed to set up or alter system.

Most commonly reported Work Activities

  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
  • Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interests - Computer Systems Analyst

This occupation is typically suited for people with the following Career Interests:

Investigative

The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Realist

Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.

Qualities

To be a systems analyst, you must enjoy solving problems and weighing up the pros and cons of different solutions. You will need a logical, analytical and investigative mind, together with creative abilities. You must have a good general awareness of business, as well as the ability and willingness to find out about the particular organisation that needs your help.  
 
You must have strong communication skills to enable you to work closely with staff at all levels throughout an organisation, including managers and IT specialists and also the people who will use the system day-to-day.  
 
You may need tact, diplomacy and good negotiating skills. You must be able to explain your ideas clearly and concisely. Good report writing skills are very important.  
 
You also need to be able to handle complex information and pay attention to detail.  
 
You need to be prepared to travel and spend some nights away from home.

Entry Requirements - Computer Systems Analyst

Pay & Salary - Computer Systems Analyst

Salary Range (thousands per year)* €45k - €70k

SAP Consultant: 40 - 100
SAP Project Manager: 60 - 95
SAP Business Analyst: 50 - 90

Data Source(s):
Hudson

Last Updated: February, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Labour Market Updates - Computer Systems Analyst

As with programmers, the labour market indicators examined point to an occupation in high demand with strong employment growth and evidence that employers are having difficulties filling vacancies.

National Skills Bulletin 2018

Useful Contacts - Computer Systems Analyst

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