Task skills are a range of general skills that are important in order to be able to successfully complete many common tasks found in most work environments. They refer to general situations only - and are to be distinguished from the more occupation specific skills that come from specialist training.
Few jobs exist that would not benefit from a good level of competency in the categories below. Many of these skills can be improved by specific training, or through seeking out opportunities that would require you to gain more experience of the task.
It is reasonable to assume that employers will favor people who can demonstrate successful achievements in these areas.
|Planning / Organising||Creates clear goals, identifies and finds the resources (e.g. time, people, materials) needed to achieve them, and schedules tasks so that work is completed on time.|
|Time management||Takes the time to organise events and tasks carefully so as to use time efficiently. Uses a diary/planner to ensure tasks are undertaken|
|Practical skills||Uses equipment, tools or technology effectively. Easily follows instructions and shows willingness to use whatever tools or technology is required.|
|Computer skills||Confidently uses a computer to write documents, browse the internet or use email programs. Can save files, locate them efficiently and print them.|
|Problem solving||Shows interest in finding the cause of problems, looks for and chooses effective solutions and takes the necessary action to resolve them.|
|Business awareness||Shows understanding of the main business activities of the company/organisation. Has a good sense of the business opportunities available, and the primary competitors.|
|Customer focus||Shows understanding and concern for customers’ needs, is helpful and friendly to them, and deals effectively with any questions or complaints they may have.|
|Where do I start?
You can use the exercise on this downloadable worksheet to discover the most sought after skills needed to get jobs in the modern workplace. By rating yourself on these skills, you can see where your strengths and weaknesses may lie. Then, you can look for opportunities to develop and practice your underdeveloped skills.
Worksheet - Career Skills Self-Assessment
[pdf - 540Kb, 4 pages]