Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Social?
Social 
The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Dublin Institute of Technology - DIT

Dublin Institute of Technology - DIT


Dublin Institute of Technology 
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   QQI/FET Admission Information available here

DIT is a very modern institution but with a fascinating history that dates back to 1887. Now, it ranks as one of the largest and most innovative institutions of higher education in Ireland, with more than 20,000 students enrolled on full and part-time programmes, from apprenticeship to post-doctoral research.

DIT is an exciting place to be a student. We are proud of our excellent reputation in the arts and media, business and finance, engineering and the sciences, architecture and planning, social sciences and law, tourism and food. Our programmes are career focused, combining academic excellence with practice-based learning. Our aim is to ensure that our students graduate successfully, prepared to play their part in society and capable of adapting to a changing international environment.

Academic achievement is important, but the whole student experience includes every aspect of life. While DIT is a large institution, our students work together in small teams and quickly get to know one another as well as the academic and support staff. Students are encouraged to become involved in some of the many societies and sports clubs on campus, to participate fully in campus life and to be open to getting to know new people and making good friends.

We look forward to welcoming you to DIT and becoming part of our community.