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We asked Frank Morrison from Health Service Executive to give some advice for people considering this job:

Frank Morrison

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Health Service Executive

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Frank Morrison
Be prepared for hard work.
Be a team player.
Have a good sense of humour.
Learn from your mistakes.
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Administrative?
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Reception & Office Administration

Course Code(s):  5M2102
QQI Award Code:  5M2102 Business Studies
Award:  National Framework of Qualifications level
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Crumlin College of Further Education

Crumlin College of Further Education


 
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Course overview

Course Code 5M2102
QQI Award Code 5M2102 Business Studies
Award National Framework of Qualifications level

Course Description

This is a one year Course which aims to equip students with the skills necessary to work as an office administrator/receptionist in a variety of organisations. Work experience is a requirement of the Course and must be undertaken in an appropriate area one day a week.

What will you Study?

The Internet 5N1611
Database Methods 5N0783
Word Processing 5N1358
Reception and Frontline Office Skills 5N1407
Spreadsheet Methods 5N1977
Web Authoring 5N1910
Data Entry
Marketing Practice 5N1400
Customer Service 5N0972
Business Administration Skills 5N1610
Important Colleges may add/remove modules to keep the course updated and to meet demands. Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

Progression to CAO Courses

Higher Education Links Scheme (HELS)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with Any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on one of the Award Codes below:

Old FETAC Code New QQI Code
BBSXX 5M2102

To calculate Points based on your QQI award results, use the PLC Points Calculator.

Further Research

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Colleges often have information about the course on their own website, along with other useful information relating to the college. (Note: Not always available)

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Sample Careers


Related Career Sectors

This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Clerical & Administration
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National Statistics for this Award (All Ireland)

The following data provides general information about this Award from colleges across Ireland.

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