Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Paul Galvan from Department of Education and Skills to give some advice for people considering this job:

Paul Galvan

Resource Teacher

Department of Education and Skills

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Paul Galvan
I would advise them to ensure they enjoy working with young people. If possible try to get some teaching experience; I started out as a substitute teacher before applying for my H Dip in Education.
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The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Receptionist & Administration

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Course overview

Course Code 5M2102 RA
QQI Award Code 5M2102 Business Studies
Award National Framework of Qualifications level

Course Description

This one-year course is designed to develop the skills required in customer care and customer relations, in conjunction with the IT skills required in a modern office environment. Students learn to become proficient in Microsoft Word & Excel and also Sage Micropay.

What will you Study?

Business Administration Skills 5N1610
Accounting - Manual and Computerised
Payroll Manual and Computerised 5N1546
Customer Service 5N0972
Word Processing 5N1358
Spreadsheet Methods 5N1977
or Database Methods 5N0783
Communications 5N0690
Work Experience 5N1356
Important Colleges may add/remove modules to keep the course updated and to meet demands. Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

Progression to CAO Courses

Higher Education Links Scheme (HELS)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with Any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on one of the Award Codes below:

Old FETAC Code New QQI Code
BBSXX 5M2102

To calculate Points based on your QQI award results, use the PLC Points Calculator.

Further Research

hidden College Website Course Page

Colleges often have information about the course on their own website, along with other useful information relating to the college. (Note: Not always available)

hidden Qualifax Course Page

Qualifax is the National Learners Database. (Note: Link not always available)

Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.


Other courses you may be interested in...

The following courses are related to the course above and are from colleges in the same region. These might be worth exploring further. You can sort the list by Title or College by clicking on the column headings.
Course Title College
Information Processing Kennedy College 
Legal Studies Enniscorthy Vocational College 
Office Administration Kennedy College 
Business Administration Bunclody Vocational College 
Office Administration with Reception Skills Enniscorthy Vocational College 
Business Studies - Computers Bridgetown Vocational College 
Business & Computer Studies Ramsgrange Community School 
Office and Computer Studies Selskar College 
Business Studies Selskar College 
Payroll & Accounts Skills Selskar College 
Business Studies with Entrepreneurial Skills Enniscorthy Vocational College 

Sample Careers


Related Career Sectors

This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Clerical & Administration
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National Statistics for this Award (All Ireland)

The following data provides general information about this Award from colleges across Ireland.