Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lisa Berry from McDonald's to give some advice for people considering this job:

 

Lisa Berry

Restaurant Manager

McDonald's

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  Lisa Berry

My advice would be it is definitely a job where if you work hard and maintain your ambition you can have a satisfying career.

I think the biggest misconception is that McDonald's is only a job and stop gap to something else.

You will need patience, drive and commitment and be able to adapt to change. The skills you will learn with this job will be lifelong skills.

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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Essential Reception & Office Skills

Course Code(s):  5M1997 SG
QQI Award Code:  5M1997 Office Administration
Award:  National Framework of Qualifications level
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Bray Institute of Further Education

Bray Institute of Further Education
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Course overview

Course Code 5M1997 SG
QQI Award Code 5M1997 Office Administration
Award National Framework of Qualifications level

Course Description

This one-year QQI Level 5 certificate course is designed to provide students with the secretarial skills and knowledge essential within office environments. The course offers opportunities for students to specialise in all aspects of secretarial and administration duties relevant to employers needs including reception and customer service. It caters for those at entry level or those wishing to upskill and/or change career. You will develop your general office skills and become technically proficient within the secretarial environment. The course enables learners to progress directly into employment.

What will you Study?

Information and Administration 5N1389
Word Processing 5N1358
Text Production 5N1422
Communications 5N0690
Work Experience 5N1356
Reception and Frontline Office Skills 5N1407
Customer Service 5N0972
Audio Transcription 5N1549
Spreadsheet Methods 5N1977
Important Colleges may add/remove modules to keep the course updated and to meet demands. Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

Progression to CAO Courses

Higher Education Links Scheme (HELS)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with Any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on one of the Award Codes below:

Old FETAC Code New QQI Code
BBSSX 5M1997

To calculate Points based on your QQI award results, use the PLC Points Calculator.

Further Research

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Colleges often have information about the course on their own website, along with other useful information relating to the college. (Note: Not always available)

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Qualifax is the National Learners Database. (Note: Link not always available)

Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.


Other courses you may be interested in...

The following courses are related to the course above and are from colleges in the same region. These might be worth exploring further. You can sort the list by Title or College by clicking on the column headings.
Course Title College
Medical Administration Bray Institute of Further Education 
Legal Administration Bray Institute of Further Education 
Office Administration Bray Institute of Further Education 

Sample Careers

If you are interested in this course, then some of these occupations may be of interest. These suggestions are related by Career Sector and Career Interests, and may be worth exploring.
Project Manager - Software Design   Secretary  
Medical Secretary    

Related Career Sectors

This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Clerical & Administration
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National Statistics for this Award (All Ireland)

The following data provides general information about this Award from colleges across Ireland.