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Sales and Customer Service

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Rathmines College of Further Education

Rathmines College of Further Education


 
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Course overview

Course Code 5M2069
QQI Award Code 5M2069 Marketing
Award National Framework of Qualifications level

Course Description

The course aims to develop retail and customer service and prepares students for higher education and for employment in the retail and sales sectors.

What will you Study?

Principles and Practice of Selling 5N2062
Retail Selling 5N1619
Behavioural Studies 5N1351
Marketing Practice 5N1400
Applied Economics 5N1350
Customer Service 5N0972
Digital Marketing 5N1364
Work Experience 5N1356
Communications 5N0690
Work Experience 5N1356

Language (Optional)
Important Colleges may add/remove modules to keep the course updated and to meet demands. Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

Progression to CAO Courses

Higher Education Links Scheme (HELS)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with Any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on one of the Award Codes below:

Old FETAC Code New QQI Code
BMXXX 5M2069

To calculate Points based on your QQI award results, use the PLC Points Calculator.

Further Research

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Colleges often have information about the course on their own website, along with other useful information relating to the college. (Note: Not always available)

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Qualifax is the National Learners Database. (Note: Link not always available)

Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.


Other courses you may be interested in...

The following courses are related to the course above and are from colleges in the same region. These might be worth exploring further. You can sort the list by Title or College by clicking on the column headings.
Course Title College
Auctioneering, Estate Agency & Valuation Ballsbridge College of Further Education 
Sales & Marketing Crumlin College of Further Education 
Auctioneering, Estate Agency & Valuations Blackrock Further Education Institute 
Retail Studies Pearse College of Further Education 
Fashion Buying & Merchandising Crumlin College of Further Education 
Pharmacy Assistant Killester College of Further Education 
Retail Pharmacy & Retail Sales Assistant Blackrock Further Education Institute 
Retail Practice Grange Community College 
Pharmacy Retail Assistant Liberties College 

Sample Careers

If you are interested in this course, then some of these occupations may be of interest. These suggestions are related by Career Sector and Career Interests, and may be worth exploring.
Property Manager   Managing Director  
HR Director - Human Resources   Human Resources / Personnel Manager  
Computer / Software Sales Assistant   Technical Sales Representative  
IT Salesperson   Computer Systems Sales Manager  
Pensions Administrator   Corporate Sales Manager  
Customer Service Agent - Insurance   Shipping Clerk  
Export Manager   Customer Services Manager  
Pharmacy Assistant   Visual Merchandiser / Window Dresser  
Call Centre Operator   Sales / Telesales Worker - Online  
Purchasing Manager - Manufacturing   Wholesaler   
Retail Sales Manager   Retail Store Demonstrator  
Area Sales Manager   Bookmaker  
Call Centre Manager   Customer Support / Telesales Agent  
Betting Shop Manager   Client Relations Manager  
Retail Merchandiser   Medical Sales Representative   
International Sales Representative   Estate Agent  
Dispensing Optician   Department Manager  
Customer Service Representative   Car Salesperson  
Procurement Officer / Buyer   Bar Manager / Publican  
Auctioneer   Purchasing Manager - Retail  
Retail Manager   Sales Representative  
Store Manager    Fundraiser  
Franchisee   Business Development Executive  
Consumer Scientist   Warehouse Manager   
Logistics / Supply Chain Manager   Train Station Assistant  
Antique Dealer    

Related Career Sectors

This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Sales, Retail & Purchasing
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National Statistics for this Award (All Ireland)

The following data provides general information about this Award from colleges across Ireland.

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