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Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

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Ross O'Brien, Graduate Recruitment Team Lead
Banking & Financial Services

Ross O'Brien, Graduate Recruitment Team Lead

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first question!

What were the main 'career decision' milestones in your life so far?

Travel - Taking up a role in Australia led me to get a Recruitment opportunity. 

Location- Wanted to work in Dublin, enjoyed working in recruitment and wanted to move home. 

Who are the people who most influenced your career direction?

Career guidance counsellor in school- Really enjoyed business in school, guided by the teacher to take HRM module.

Guidance Counsellor in college - Studying HR, helped guide me to recruitment sector.

How did you go about getting your current job?

  • Saw the job ad on LinkedIn – Applied
  • Had a competency based interview
  • Follow up coffee with two different team members
  • Started in the role within three weeks of accepting

Describe a typical day?

  • Main thing to note is ‘no two days are the same’
  • Recruitment can change day to day
  • One day – attending Grad Fairs, spending time meeting students and selling AIB as a great place to work
  • Next day- Screening candidates, setting up interviews
  • Next day- Making offers
  • Works in cycles and this forms a typical day  

What are the main tasks and responsibilities?

Find the best and brightest Gradates to bring into AIB- Purpose of the role.

Working with Marketing about how to brand and attract students.

Assessing results and interviews.

What are the main challenges?

AIB is quite new back to the market in the Graduate Space – Playing catch up but we are very fast to do so.

What's cool?

Variety of the role- couple of months is marketing strategy.

Being a brand ambassador for the bank.

What's not so cool?

Heavy administration process.

What particular skills do you bring to your workplace?

  • Good stakeholder management
  • Good people management
  • Leadership

What subjects did you take in school and how have these influenced your career path?

Irish, English, Maths, French, Geography, Business Studies, Biology

HRM in Business led me to studying HR in College

What is your education to date?

  • Leaving Cert
  • Higher Cert in Industrial Relations and HRM
  • Honours BA in HRM
  • Post Grad in Entrepreneurial Finance

What aspects of your education have proven most important for your job?

Degree – Sociology, how to deal with people, different areas in HR.

What have been the most rewarding events in your career so far?

  • In 2018, I was promoted in role of Team Lead in Talent Acquisition
  • Growing AIB Graduate Programme

What personal qualities do you have that helps you in your career?

  • Social Skills
  • People skills
  • Ambitious

Does your job allow you to have a lifestyle you are happy with?

Brilliant Work/Life balance in AIB

Great flexibility for myself over the past few months due to personal reasons and I received amazing backing from my team at all levels to support me on this

Allowed me to have the balance I needed at that time.

What advice would you give to someone considering this job?

  • Have a passion for where you work – Selling AIB as a great place to work is a huge part of the job so you have to believe in it. 
  • People person
  • Good organisation

What are the three most important personal characteristics required for the job?

  • People person
  • Good stakeholder management
  • Empathy

What is your pet hate at work?

Getting interrupted while you’re in the middle of doing something – Solution would be go to a quiet room or work from home. 

Have you undertaken, or do you plan to undertake any further training as part of your job?

Not at present but may look into doing a Masters. 

What kinds of work experience would provide a good background for this position?

  • Sales
  • Marketing
  • Account Management

What is your current job title?

Graduate Recruitment Team Lead at AIB

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