Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Kevin Moran from Insurance to give some advice for people considering this job:

Kevin Moran

Insurance Administrator

Insurance

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Kevin Moran
Work hard, it is important to have a good work ethic and to always be open to facing new challenges. An open mind is very important as the financial services industry is one that has undergone and will continue to undergo many changes. An appetite for learning is also very important as the need to broaden ones knowledge is paramount.
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Creative
Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be drawn towards the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.
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I have an eye for small details. This is something everyone who is good in a Quality function has. I think it is something which improves with time in the job but also something you need to have as an individual.

Its important to be able to recognise the small inconsistencies in reports, batch records etc. This quality also helps during incident investigations where even the smallest error can have huge ramifications.

I believe how one leads a group is very important. Being well organised, patient etc are all necessary qualities but an ability to make a call on an issue is equally important. I don't believe in dictatorial styles of leadership - they tend to ignore or be blind to important details.

The ability to listen is very important for working in quality. I prefer to get everyones opinion, no matter how off the wall it may seem, and then make the decision. This involves everyone and helps them feel they made a contribution - one should never underestimate how important that is in a group.

I was once told that there can be a big difference between doing something correctly and doing it well. A personal ambition to do everything well and not just correctly is something I have and which I think is important for my line of work. Obviously it doesn't always happen but that doesn't make the effort any less important.



Hint: BioPharmachem Ireland

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