Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Margaret Donaghue from Civil and Public Service Jobs to give some advice for people considering this job:

Margaret Donaghue

Prison Officer

Civil and Public Service Jobs

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Margaret Donaghue
Learn as much as you can in any situation that presents itself. Never be afraid to try something even if it scares you to do so. And give it all you have. Be a good listener and a good communicator and be fair.
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Administrative?
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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McDonald's 1
Customer Care Manager

Breda Wright, Customer Care Manager

Breda Wright is a Customer Care Manager with McDonald's Ireland working in a restaurant in Waterford.  She went back to work in McDonald's having stayed at home to rear her family.  She recently won a very prestigious City and Guilds award, one of only 4 awarded in the country.

We Asked...
What subjects did you take in school and how have these influenced your career path?
What is your education to date?
What aspects of your education have proven most important for your job?
Have you undertaken, or do you plan to undertake any further training as part of your job?

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