Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Margaret Donaghue from Civil and Public Service Jobs to give some advice for people considering this job:

Margaret Donaghue

Prison Officer

Civil and Public Service Jobs

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Margaret Donaghue
Learn as much as you can in any situation that presents itself. Never be afraid to try something even if it scares you to do so. And give it all you have. Be a good listener and a good communicator and be fair.
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Enterprising
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Local Employment Services

The Local Employment Services (LES) were set up to help long-term unemployed people find work. The LES provide mediators who support individuals with their job search and liaise with local employers. Note: Many employment services are now provided through the new Intreo offices

The services provided by the LES are tailored to the needs of each individual client and the local environment within which they operate. Services provided include guidance, training, education and employment supports and are made available through a network of Contact Points.

Key Services include:

  • Labour Market information: Provision of information and advise on areas that relate to the client labour market situation, such as welfare-to-work issues, education, employment and training opportunities, including referral to related services.
  • Mediation and Guidance: Registration and orientation; provision of intensive personalised guidance leading to development of a career path plan; career counselling; referral to other LESNs or third party agencies; assistance with securing active labour market programmes and employment; post-placement supports.
  • Group Guidance: Provision of tailored options to meet the needs of a specific client group.
  • Client-Employer Liaison: Contact with employers, identification of vacancies suited to clients and potential training needs; advocating on behalf of clients; information and referral to job vacancies.
  • Post-Employment Programme Assistance: Provision of the full range of LESN supports to persons experiencing difficulty in accessing employment from labour market programmes.
  • Post-Training/Education Programme Assistance: Provision of the full range of LESN supports to persons experiencing difficulty in accessing employment from employment related training or education.

The LES operates through a network of Offices and outreach centres known as 'Contact Points'. These are located in 24 designated disadvantaged areas.  For more information: click here

Note: If a jobseeker refuses or fails to participate in suitable education, training or development opportunities, without just cause or good reason and/or drop out of the process the Department may recall them for an interview and their social welfare payment may be affected.

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