Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked David Fleming from Defence Forces to give some advice for people considering this job:


David Fleming

Sub Lieutenant - Navy

Defence Forces

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  David Fleming
Learn about the Naval Service – look at the website, visit a ship alongside a port when they are open to the public, talk to any friends/family in the Naval Service, ring the Recruiting Office.

Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be drawn towards the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.
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Part-time Job Incentive Scheme

This scheme is for people who have been getting Jobseeker’s Allowance for 15 months or more and is intended as a stepping stone to full-time work. It allows certain long-term unemployed people to take up part-time work (up to 24 hours per week) and get a special weekly allowance instead of their jobseeker’s payment.

Recipients of the Part-Time Job Incentive Scheme must be available for and seeking full-time work while getting the payment. It allows them to take up part-time work and get a Part-time Job Allowance instead of the Jobseeker’s Allowance.

For more information on this scheme click here

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ask the experts
  Hint: Insurance
A Customer Service Manager role is a hybrid between a contact centre manager and an insurance service manager. In order to show I was capable of such a diverse and dynamic position, I began looking at ways to build the required skills and knowledge.

In June 2014, I Began a QQI certificate in contact centre management, this helped me develop new skills such as scheduling, forecasting and Workforce management needed in a busy contact centre like ours.

I’m also studying towards my MDI qualification with the III to give me a competitive edge and improved technical competency in insurance and insurance products.

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